Software - Sales Process Engineering e-CRM

Sales Process Engineering e-CRM software solutions routinise the planning system – enabling you to plan and manage a fully integrated sales and marketing process throughout the organisation - from market planning through to the close/ retention.

The system provides convenient one-screen dashboards and access ‘permissions’ settings appropriate for use by either sales and marketing directors, managers or operational staff

Planning options enable the specification of both strategy and tactics in a step-by-step, scaleable sales and marketing process, with full transparency and ROI performance metrics

For senior management and executives: a centralised database and contact management application; lead scoring; activity log and prompts

Features: a web server-based e-CRM application with annual licence; standard open-source software; database extraction layer for overlay on CRM system platforms; e-mail compatibility.