Software - Sales Process Engineering e-CRM

Sales Process Engineering e-CRM software solutions routinise the planning system – enabling you to plan and manage a fully integrated sales and marketing process throughout the organisation - from market planning through to the close and retention.

The system provides convenient one-screen dashboards and access ‘permissions’ settings appropriate for use by either sales and marketing directors, managers or operational staff

Planning options enable the specification of both strategy and tactics in a step-by-step, scaleable sales and marketing process, with full transparency and ROI performance metrics

For senior management and executives: a centralised database and contact management application; lead scoring; activity log and prompts

Features: a web server-based e-CRM application with annual licence; standard open-source software; database extraction layer for overlay on CRM system platforms; e-mail compatibility.

We can also work with your current CRM set-up. The Sales Process Engineering planning system is compatible with most CRM services, including Salesforce.com, Eloqua and ACT!. We can work with you to set up a sales and marketing process for your organisation that matches exactly how your prospects buy and targets key prospects to meet your overall objectives. Then we can help you to specify or align your existing CRM software to meet the challenge.